- Exceeded quarterly revenue targets by 18% through consistent upsell playbooks and CRM hygiene.
- Launched weekly coaching sessions and reduced ramp time for new hires by 25%.
- Owned a VIP client portfolio of 120 accounts with 92% retention.
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- elena.carter@outlook.com
- • +44 20 7946 0123
- • London, UK
- • https://elenacarter.co.uk
- • https://linkedin.com/in/elenacarter-uk

Summary
UK-based sales professional with 5+ years across high-street retail and e-commerce. Proven track record of exceeding targets, mentoring junior staff, and improving NPS through structured consultative selling.
Experience
- Improved store NPS from 64 to 78 within eight months.
- Introduced product knowledge cards and cut onboarding time by 30%.
Skills
Education
Summary
UK-based sales professional with 5+ years across high-street retail and e-commerce. Proven track record of exceeding targets, mentoring junior staff, and improving NPS through structured consultative selling.
Experience
- Exceeded quarterly revenue targets by 18% through consistent upsell playbooks and CRM hygiene.
- Launched weekly coaching sessions and reduced ramp time for new hires by 25%.
- Owned a VIP client portfolio of 120 accounts with 92% retention.
- Improved store NPS from 64 to 78 within eight months.
- Introduced product knowledge cards and cut onboarding time by 30%.

- elena.carter@outlook.com
- • +44 20 7946 0123
- • London, UK
- • https://elenacarter.co.uk
- • https://linkedin.com/in/elenacarter-uk
Profile
UK-based sales professional with 5+ years across high-street retail and e-commerce. Proven track record of exceeding targets, mentoring junior staff, and improving NPS through structured consultative selling.
Professional Experience
- Exceeded quarterly revenue targets by 18% through consistent upsell playbooks and CRM hygiene.
- Launched weekly coaching sessions and reduced ramp time for new hires by 25%.
- Owned a VIP client portfolio of 120 accounts with 92% retention.
- Improved store NPS from 64 to 78 within eight months.
- Introduced product knowledge cards and cut onboarding time by 30%.
Core Skills
Education
- elena.carter@outlook.com
- • +44 20 7946 0123
- • London, UK
- • https://elenacarter.co.uk
- • https://linkedin.com/in/elenacarter-uk

Summary
UK-based sales professional with 5+ years across high-street retail and e-commerce. Proven track record of exceeding targets, mentoring junior staff, and improving NPS through structured consultative selling.
Experience
- Exceeded quarterly revenue targets by 18% through consistent upsell playbooks and CRM hygiene.
- Launched weekly coaching sessions and reduced ramp time for new hires by 25%.
- Owned a VIP client portfolio of 120 accounts with 92% retention.
- Improved store NPS from 64 to 78 within eight months.
- Introduced product knowledge cards and cut onboarding time by 30%.
Skills
Education
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