Billing & Tokens
Understand our pay-as-you-go model, token pricing, and billing system.
How it works
Pay-as-you-go
No subscriptions or monthly fees
1 GBP = 100 tokens
Simple conversion rate
1 document = 150 tokens
Fixed cost per document
Note - your tokens never expire
Token Calculator
How to top up
You can top up any amount from GBP5 to GBP10,000.
Receipts & Records
Downloadable receipts
Each top-up generates a receipt you can download from your dashboard for bookkeeping.
Ledger history
Track every token movement — top-ups, AI usage, drafts and exports — in a searchable ledger.
Export options
Need an audit trail? Export ledger data as CSV or request a detailed statement from support.
Token Ledger Sample
| Date | Type | Delta | Balance |
|---|---|---|---|
| 2024-01-15 | Top-up | +1000 | 1,000 |
| 2024-01-15 | CV | -150 | 850 |
| 2024-01-16 | Resume | -150 | 700 |
| 2024-01-17 | AI Assist | -200 | 500 |
| 2024-01-18 | Top-up | +5000 | 5,500 |
| 2024-01-19 | Manager Assist | -800 | 4,700 |
| 2024-01-20 | Draft | -100 | 4,600 |
Refunds
Unused tokens can be refunded within 14 days of purchase. Used tokens (for issued invoices) are non-refundable. All refunds are processed to the original payment method within 5-10 business days.
View Refund PolicyPayment Methods & Limits
Accepted Methods
- • Credit/Debit cards (Visa, Mastercard, Amex)
- • Apple Pay
- • Google Pay
- • Bank transfer (for large amounts)
Limits
- • Minimum: GBP5 per transaction
- • Maximum: GBP10,000 per transaction
- • Daily limit: GBP25,000
- • Fraud protection: Automatic monitoring
If your payment is declined, check your card details and billing address. For large amounts, contact support for bank transfer options.